For organisations

Training that turns plans into practice.

We train care teams, schools and organisations to put plans into everyday practice.

What we train your team in

Support staff have a real responsibility. How you look for the reason behind a behaviour, what you change because of it, whether you're looking at the person or just the behaviour. It shapes someone's everyday life.

We train organisations to look properly. Building organisational culture around understanding behaviour. Reading behaviour for what it actually means. Change that sticks. Adjusting the environment, the supports, the approach. Restrictive practices, explained with integrity. And getting everyone on your team understanding the same way, so consistency becomes natural.

How we deliver

On site or online, built around your actual roster. We work around shift patterns, casual staff, weekends. Not the other way around.

We start by understanding your team and the people they support. What's actually happening in your organisation. What matters. What's hard. Then we train based on that reality, not a template.

We talk about what works and what doesn't, without pretending every situation has a simple answer. Your team leaves knowing what they can actually do, and when to reach out for help.

Who we work with

SIL providers, disability services, aged care organisations, schools and community services. NDIS-registered behaviour support practitioners with experience building capability in organisations.

Common questions.

Do you work with SIL teams, residential and community services?

Yes. We work with organisations across residential settings, community access, host family arrangements. Anywhere your team supports people and needs to understand what's driving behaviour and respond well. On site or online, around your actual shifts.

What if we don't have a behaviour support plan in place?

That's exactly the gap we fill. Your team learns to look properly at what's happening and respond in ways that actually change things. If a formal plan is needed later, great. But your staff won't be stuck in the meantime.

How much does it cost?

Depends on team size, location, format and whether you want follow-up support. We'll give you a clear quote upfront.

Do you offer follow-up support?

Yes. The learning lands better when you apply it, see what works, and refine. We can do follow-up sessions, coaching for team leaders, or review how the training is actually working in practice.

Reach out to see if we're a good fit for your organisation.

Book a 30-minute call with Bo to chat about your team, what's happening, and whether training makes sense.

Begin the Conversation. Make a Referral.

We respond within two business days. Don't have all the details? Send what you have.

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Prefer to call or email? 0413 213 810 · contact@richersupport.com